Privacy Policy

This Privacy Policy describes how Maison Jeanjean FZE LLC, License Number 262311466888, CWS-1V-154069 ("Maison Jeanjean", "Company", "we", "us", or "our") collects, uses, and discloses your personal information when you use our website, social media platforms, communications channels, and related services (collectively, the "Services").

We value your privacy and are committed to protecting your personal information. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our Services:

  • Business Information: Company name, business registration details, VAT/tax identification numbers, business address, and other relevant business credentials.
  • Contact Information: Name, email address, phone number, WhatsApp number, and postal address of business representatives.
  • Financial Information: Bank account details, payment information, transaction history, and credit references (where applicable).
  • Communication Data: Records of correspondence, inquiries, feedback, and other communications with us.
  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform, and other technology on the devices you use to access our website.
  • Usage Information: Information about how you use our website, products, and services, including browsing patterns, page views, and features used.

2. How We Collect Information

We collect information through various channels:

  • Direct Interactions: Information you provide when filling out forms, creating an account, placing orders, contacting us, or interacting with our social media.
  • Automated Technologies: We may automatically collect technical information when you visit our website using cookies, server logs, and other similar technologies.
  • Third Parties: We may receive business information from third-party sources such as business partners, credit reference agencies, or publicly available sources.

3. How We Use Your Information

We use your information for the following purposes:

  • To verify your business credentials and establish a business relationship
  • To process and fulfill your orders, including payment processing and delivery coordination
  • To manage your account and provide you with customer support
  • To communicate with you about products, services, promotions, and events
  • To personalize your experience and provide you with targeted content and offerings
  • To improve our website, products, and services
  • To comply with legal obligations, resolve disputes, and enforce our agreements
  • To detect and prevent fraudulent transactions and other illegal activities
  • To assess credit worthiness and financial stability for business transactions

4. Information Sharing and Disclosure

We may share your information with the following entities:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, shipping and logistics, customer support, and marketing.
  • Business Partners: Manufacturers, distributors, and other business partners with whom we collaborate to fulfill orders or provide services.
  • Compliance and Legal: Government authorities, law enforcement agencies, or other third parties when required by law, to protect our rights, or in connection with a legal proceeding.

5. Data Security

We have implemented appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive information during transmission
  • Secure storage of information on protected servers
  • Access controls and authentication procedures for our systems
  • Regular security assessments and staff training on data protection

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your information:

  • Access: You can request access to the information we hold about you.
  • Correction: You can request that we correct any incomplete or inaccurate information.
  • Deletion: You can request that we delete your information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your information in certain circumstances.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files placed on your device when you visit a website. You can manage cookies through your browser settings.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Maison Jeanjean FZE LLC
26th Floor, Amber Gem Tower
Al Rashidiya 3, Ajman, UAE
Email: maisonjeanjeantrading@gmail.com
Phone: +971 58 515 6174

Last Updated: March 29, 2025